Who should attend
This intermediate workshop is recommended for Tealeaf administrators, who include the owners of the IBM Tealeaf system as well as associated Linux, Windows, and SQL administrators.
Prerequisites
You should have taken the following courses:
- IBM Tealeaf Customer Experience 9.0.2 Fundamentals (9F32G)
- IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G)
Course Content
The Tealeaf system is comprised of several major components that house multiple databases and services. For the most part, these do not need much maintenance after installation. However, there are certain aspects that do need to be updated regularly to ensure the integrity of the resulting Tealeaf data. For these purposes and to facilitate trouble-shooting, it is essential for system administrators to be familiar with the Tealeaf components and overall structure of their installation.