Office 365 Teams - Voice End User Training (TEAMS-VOICE)

 

Course Overview

This course will provide users with an overview and introduction of the calling and telephony features within Teams. This course can be completely customised for each client as appropriate.

Duration: 60 minutes -5 sessions per day

Group Size: Up to 10 people maximum

Training Room Requirements: Meeting Room, TV/Projector, PC/ Laptop with Skype for Business installed per user

Quem deve participar

Teams Users (New & Existing)

Pré- requisitos

No Prerequisites

Objetivos do Curso

Upon successful completion, delegates will be able to:

  • Making phone calls
  • Receiving phone calls
  • Place callers on hold/mute
  • Transfer calls & cancelling transfers
  • Internal Video calls
  • Conference calls
  • Scheduling meetings
  • Joining meetings
  • Set Call Forwarding
  • Understand Call Forward options
  • Tagging for status change alerts
  • Participant preferences
  • Find previous conversations and call history
  • Using Voicemail

Preços & Delivery methods

Treinamento online

Duração
1 dia

Preço
  • Solicitar orçamento
Classroom training

Duração
1 dia

Preço
  • Solicitar orçamento

Agenda

Currently there are no training dates scheduled for this course.