Skype for Business End User (S4BENDUSER)


Course Overview

This course provides the basic knowledge that the end user requires to use Skype for Business.

Group Size: Up to 10 people per session

Duration: 1 Day of 6 Sessions

09.00 – 10.00 10.00 – 11.00 11.00 – 12.00 13.00 – 14.00 14.00 – 15.00 15.00 – 16.00 Training Room Requirements:

Meeting Room PC per attendee with SFB Phone per attendee

Who should attend

Skype for Business End Users


No Prerequisites

Course Objectives

  • Login to Skype For Business
  • Understand and change presence status
  • Search and set up contacts list
  • Create contact groups
  • Manage contacts and groups
  • Start an instant message conversation with individual s and groups
  • Send messages and files
  • Create an Outlook meeting with Skype for Business
  • Create an Outlook email with Skype for Business
  • Modify sounds and notifications
  • Add more people to an instant messaging conversation
  • View conversation histories
  • Basic call handling – Answer calls, make calls, place calls on hold
  • Advanced call handling – Transfer calls, conference calls, call forward
  • Use video with messaging
  • Share desktop or programs on your computer with other computers
  • Understand how Skype for Business integrates with other corporate applications
Online Training

Duration 1 day

  • on request
Classroom Training

Duration 1 day

  • on request

Currently there are no training dates scheduled for this course.