Detailed Course Outline
Course Introduction
- Overview
- Course Goal and Objectives
- Course Flow
Module 1: Collaboration Edge Architecture
- Lesson 1: Collaboration Edge Overview 1.0 hours
- Core Components
- Mobile and Remote Access
- Jabber Guest
- Business to Business: Open and Closed Video Federations
- External XMPP Federations
- Cisco Spark Hybrid Services
- Lesson 2: Describing Cisco Expressway Series Deployment Options
- Cisco Expressway Series Overview
- Cisco Expressway Series Deployment Options
- Cisco Expressway Series Platforms, Licenses, and Features
- Cisco Expressway Clustering
- Cisco Expressway Series Initial Configuration
Module 2: Collaboration Edge Deployment Considerations
- Lesson 1: DNS Deployment
- Basic DNS Requirements
- DNS Service Records
- DNS SRV Record Priorities and Weights
- Changing Server names to FQDNs
- Troubleshoot DNS SRV Entries
- Lesson 2: URI-Based Dial Plan for Multisite Deployments
- URI Dialing Overview
- URI Endpoint Addressing Review
- URI Partitions and CSSs Review
- URI Call Sources Review
- Blended Addressing
- FQDNs in Directory URIs
- URI Call Routing
- Lesson 3: Certificates and Security
- Cryptographic Essentials
- PKI and Cisco Collaboration
- Certificates in Cisco Collaboration
- Working with Certificates in a Cisco Collaboration Environment
- Securing a Cisco Collaboration Environment
Module 3: Cisco Unified IM and Presence Implementation
- Lesson 1: Designing and Deploying Cisco Unified IM and Presence
- Cisco UC Manager IM and Presence Service Features and Functionality
- Cisco Unified Communications IM and Presence Architecture
- Cisco Unified Communications IM and Presence Cluster
- Cisco Unified Communications IM and Presence Cluster Deployment Options
- Multicluster Deployment
- OVA Template for Cisco Unified Communications IM and Presence
- Cisco Jabber Port Usage
- Federated Deployment
- Microsoft Integration
- Microsoft OCS Federation
- Mapping of Presence Status
- Federation Preparation
- Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
- Cisco Jabber Information Flow in Deskphone Mode
- Cisco Jabber Information Flow in Softphone Mode
- Cisco Jabber in Phone-Only Mode
- Cisco Jabber and Voicemail
- Cisco Jabber and Conferencing
- Integration with LDAP for Cisco Jabber
- Cisco Unified Communications IM and Presence, Active Directory, and Exchange
- Cisco Jabber Login Flow
- Lesson 3: Integrating Cisco Unified Communications IM and Presence
- Set Up Cisco Unified Communications Manager for Presence
- Checklist for Cisco Unified Communications Manager Setup
- Cisco Jabber UC Services
- Implementing Cisco Unified Communications IM and Presence
- Checklist for Cisco Unified Communications IM and Presence Setup
- Cisco Unified Communications IM and Presence Services
- Cisco Jabber Service Discovery
- Service Discovery: Domain
- Service Discovery: Operating Mode
- Methods of Installation
- Create a Custom Installer
- Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
- Cisco Jabber in Phone-Only Mode
- Configure Cisco Jabber in Softphone Mode
- Legacy Client Settings
- Cisco Jabber UC Services
- Upload Jabber-Config File to TFTP Server
- Visual Voicemail Interface for Cisco Jabber
- Cisco Jabber in Softphone Mode
- Cisco Jabber Account Options
- Connection Status
- LDAP Profile Test
- Voicemail Profile Test
- Enable End Users and Devices for CTI
- Cisco Jabber in Deskphone Mode
Module 4: Collaboration Edge Deployment
- Lesson 1: Cisco Expressway Call Routing
- Cisco Expressway Dial Plan Components
- Cisco Expressway Zones
- Regular Expressions and SIP URIs
- Transforms and Search Rules
- CPLs
- Lesson 2: Business to Business Communications
- Open vs. Closed Video Federations
- Cisco Unified Communications Manager and Cisco Expressway Interconnection
- Traversal Zones for Business to Business Communication
- DNS and Default Zones for Business to Business Communication
- Dial Plan for Closed Video Federations
- Security for Closed Video Federations
- Dial Plan for Open Video Federations
- Security for Open Video Federations
- Lesson 3: Implementing Unified Communications Mobile and Remote Access
- Unified Communications Mobile and Remote Access Overview
- Unified Communications Mobile and Remote Access Components
- Unified Communications Mobile and Remote Access Operations
- Unified Communications Mobile and Remote Access Configuration Procedure
- Lesson 4: Troubleshooting Unified Communications Mobile and Remote Access
- Lesson 5: Cisco Spark Hybrid Services 0.75 hours
- Cisco Spark Overview
- Cisco Spark Hybrid Services
- Cisco Spark Hybrid Services Connectors
- Deploying Cisco Spark Hybrid Services
Labs:
- DNS Configuration
- Implementing a URI-Based Dial Plan for Multisite Deployments
- Certificate Deployment
- Security - Securing On Premise Communications
- Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
- Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
- Deploy Open and Closed Video Federations
- Implementing Mobile and Remote Access via Cisco Expressway