Who should attend
- Individuals involved in IT development, IT operations or IT service management, particularly those in an enterprise environment
- Individuals who require a detailed understanding of DevOps principles
- IT professionals working within, or about to enter, an Agile service design environment and requiring a detailed understanding of the concepts involved in interfacing Agile and DevOps
- Individuals who require an understanding of the culture changes associated with adopting DevOps
Prerequisites
- Completion of pre-class reading assignments
- Familiarity with IT and IT services is recommended
Course Objectives
- Goals, objectives and vocabulary
- Benefits to the business
- Performance measures and real-world results
- Principles
- Concepts and practices (including DevOps’ relationship to Agile, Lean and IT Service Management (ITSM))
- Culture and organizational considerations
- Communication and collaboration practices
- Automation practices and technology considerations
- Adoption considerations (particularly in an enterprise environment)
- Challenges, risks and critical success factors
Course Content
This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will result in an improved ability to design, develop, deploy and operate software and services faster for the benefit of the business.
This course is designed to provide the basic education needed to build your DevOps vocabulary and to understand its principles and practices. More importantly, this course is designed to inspire you to serve as a change champion by sharing and using what you’ve learned – and continue to learn – about DevOps to lead and mentor others.