Who should attend
This intermediate course is designed for Business Administrative Users of IBM Sterling Selling and Fulfillment Foundation.
Prerequisites
There are no pre-requisites for this course.
Product Description
This Web Based Training on Managing Returns provides students with information on returns management in the IBM® Sterling Selling and Fulfillment Foundation. This course is primarily designed for Item, Pricing, Hub, and Enterprise administrative users of IBM® Sterling Selling and Fulfillment Foundation.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
Outline
- Course Overview
- Module 1: Managing Returns
- Exercise: Create a Blind Return
- Exercise: Create a Return Order
- Exercise: Create and Close a Receipt
- Course Wrap-up