IBM Sterling Selling and Fulfillment Foundation Managing Returns

This Web Based Training on Managing Returns provides students with information on returns management in the IBM® Sterling Selling and Fulfillment Foundation. This course is primarily designed for Item, Pricing, Hub, and Enterprise administrative users of IBM® Sterling Selling and Fulfillment Foundation.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

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• Course Overview
• Module 1: Managing Returns
• Exercise: Create a Blind Return
• Exercise: Create a Return Order
• Exercise: Create and Close a Receipt
• Course Wrap-up