Microsoft Business Apps Training and Certification



Use all your potential by avoiding data silos and networking customers, products, people and processes. With the new role-based Microsoft certifications, you can prove that you are keeping pace with future-oriented technical roles and requirements. Expand your knowledge, demonstrate your expertise to employers and colleagues, and gain the recognition and opportunities you deserve.


Microsoft Dynamics 365 for Sales Functional Consultant

Implement solutions that plan customer relationships, manage deals, and accelerate sales team performance through data analysis.



Microsoft Dynamics 365 for Customer Service Functional Consultant

Develop Customer Experience (CX) solutions that are fast, agile, flexible and use AI to gain insight and predict customer needs.



Learning options: Three ways to achieve your goals
We prepare you optimally for the new role-based Business Apps certifications. You can choose between different learning options.

Classroom Learning

Hybrid Learning

Self-paced E-Learning


Do you have questions about the new Microsoft Business Apps certifications?
For further information please do not hesitate to contact us under + 55 (11) 3468-0067 or by e-mail at info@itls.com.br.