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Collaboration Training
Collaboration technologies can deliver compelling collaboration experiences both within and among organizations, increase productivity and customer satisfaction and reduce communication costs.
We offer collaboration training that gives IT professionals the knowledge and skills needed to design, operate, configure and troubleshoot collaboration and unified communications applications, components and networks.
On-site Training
Collaboration Labs
Collaboration Consulting
Advice on all collaboration, unified communications and video issues
Cisco Collaboration Training
Unified Communications, Unified Contact Center, Video / TelePresence and more
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Cisco TelePresence at
Certification Bridge Courses
- CIPTV1 Bridge: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1-BR)
- CIPTV2 Bridge: Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2-BR)
- CIPTV Bridge Bundle (CIPTVBRB)
- CTCOLLAB Bridge, Part 1 (CTCOLLAB1-BR)
- CTCOLLAB Bridge, Part 2 (CTCOLLAB2-BR)
- CTCOLLAB Bridge Bundle (COLLABBRB)
- CAPPS Bridge: CUC and IM&P Update (CAPPS-BR)
Technology Bridge Courses
- Cisco CSR 11 Update (CSR11U)
- Cisco CSR 11 Update - Skype for Business (CSR11U-SFB)
- Cisco CSR 11 Update - Contact Center (CSR11U-CC)
- Cisco Collaboration Systems Release 11.0 Administrator Workshop (CSR11ADMIN)
- Administering and Implementing Cisco Jabber, IM&P and Mobile Remote Access (IMPMRA-TB)
- Administering and Implementing Cisco Unity Connection (AICUC-TB)
Cisco Collaboration Systems Release 11
Cisco Unified Communications
- Implementing Cisco Collaboration Devices (CICD)
- Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)
- Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)
- Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)
- Implementing Cisco Collaboration Applications (CAPPS)
- Cisco CCIE Collaboration Advanced Workshop (CIEC)
- Implementing Cisco Unified Communications Security (UCSEC)
- Implementing Cisco Quality of Service (QOS)
- Cisco Collaboration Systems Release 10.0 Bootcamp (CSR10BC)
- Cisco UC 9.1 Manager Hands-On Workshop (UC91)
- Cisco Unity Connection Call Handling Workshop (CUCCH)
Unified Contact Center
- Deploying Cisco Unified Contact Center Express (UCCX)
- Unified Contact Center Express Advanced (UCCXA)
- Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)
- Implementing Cisco Unified E-Mail and Web Interaction Manager Enterprise (UEIME)
- Deploying Cisco Unified Intelligence Center (DUIC)
- Unified Contact Center Express and Unified IP IVR Deployment (UCCXD)
- Cisco Unified Contact Centre Enterprise Bootcamp (UCCEB)
- Cisco Unified Contact Center Power Workshop (CUCCPW)
- Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
- Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2)
Cisco Expert-Level Training Collaboration
Service Provider Video
Cisco Collaboration Certifications
Cisco TelePresence at
Fast Lane
Microsoft Collaboration Training
Skype for Business / Lync Server, SharePoint and more
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Microsoft Lync Server
- Planning and Designing a Microsoft Lync Server 2010 Solution (10534)
- Core Solutions of Microsoft Skype for Business 2015 (20334)
- Lync Network Readiness Assessment (20335)
- Core Solutions of Microsoft Lync Server 2013 (20336)
- Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337)
- Deploying Voice Workloads for Skype for Business Online and Server 2015 (40409)
Microsoft Collaboration Certifications
IBM Collaboration Training
Connections, Lotus Domino, Verse, Sametime and more
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Crossvendor Collaboration Training
VoIP basics, VoIP in enterprise and service provider networks and more
VOSS Trainings
Cisco Unified Communications Domain Manager (CUCDM) and more
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