Outline detalhado do curso
CCE Flows and Process Review
- Troubleshooting and Support Methodology
- PCCE Component Review
- PCCE Call Flow Review
CCE Diagnostic Tools
- Diagnostic Framework Suite
- Run Analysis Manager
- Run Unified System Command-Line Interface (CLI)
Troubleshooting CCE
- Troubleshoot Certificates
- Troubleshoot Cisco Finesse
- Troubleshoot a PCCE Deployment