Esquema Detallado del Curso
Day 1:
- IBM SmartCloud Control Desk Configuration, Change, and Release Management Overview
 - Organization of Configuration Item information
 - Configuration Management Fundamentals
 
Day 2:
- Change Management Processes, Roles and Responsibilities
 - Change Management Fundamentals
 - Advanced Change Processing
 
Day 3:
- Release Management Fundmentals
 - Loading and promoting CIs Overview