ITIL® (IT Infrastructure Library) is a globally recognized framework for IT service management. Numerous IT organizations use ITIL best practices to adapt and optimize their processes and services to their needs.
We train you to become an ITIL expert and prepare you for the ITIL certifications.
ITIL Digital Learning
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Learn the basic structure of the ITIL 4 framework. Our premium course offers you additional practical examples, further information on ITIL Foundation, a repetition of the essential topics as well as dedicated exam preparation.
Learn the basic structure of the ITIL 4 framework. During the training, you will acquire the necessary language usage and optimally prepare for the official ITIL4 Foundation exam.
In this training you will gain knowledge about the differences between ITIL v3 and ITIL4 Foundation.
Professional / Strategic Leader Level
This training provides a holistic view on the necessary knowledge and skills related to the new Service Value System (SVS) of ITIL 4. It prepares you for the new ITIL 4 Managing Professional and the official
ITIL 4 Managing Professional certificate if you are already a certified ITIL Expert or in possession of at least 17 ITIL credits according to the ITIL v3 / 2011 qualification scheme.
In this course you will work through the contents of ITIL 4 Create, Deliver & Support and Direct, Plan & Improve. You will cover the principles of both courses as well as their practices and activities. You will be optimally prepared for the two official ITIL 4 exams, which you will take as part of the training.