Who should attend
This basic course is for anyone whose job responsibility includes managing IBM Tealeaf deployment, support, usage, or who is interested in learning more about IBM Tealeaf.
Prerequisites
There are no pre-requisites for this course.
Course Content
IBM® Tealeaf® Customer Experience 9.0.2 is a suite of customer experience management solutions which analyze visitor interactions on websites and mobile devices to help organizations deliver an optimal digital experience.
In order to successfully implement IBM Tealeaf, all stakeholders must have a good understanding of IBM Tealeafs core use cases, functionalities, and its potential for their business. This course enables users to identify their immediate and long term goals for IBM Tealeaf Customer Experience Management usage and assign the appropriate resources to the adoption effort.