IBM Tealeaf Customer Experience 9.0.2 Advanced Reports and Dashboards (9F35G) – Perfil

Esquema Detallado del Curso

• Course Overview
• Unit 1. Introduction to Advanced Reporting
• Unit 2. Top Movers
• Unit 3. Business Process Scorecards
• Unit 4. KPI Scorecards
• Unit 5. Dashboards
• Unit 6. Report Templates
• Review and Summary