IBM Tealeaf Customer Experience 9.0.2 Advanced Reports and Dashboards (9F35G)

 

Quién debería asistir

This intermediate course is specifically designed for business analysts who will use IBM Tealeaf cxView to build Scorecards, Dashboards and Top Mover charts. All IBM Tealeaf administrators and event modelers who will be supporting these efforts should also attend.

Prerrequisitos

You should have taken:

  • IBM Tealeaf Customer Experience 9.0.2 Fundamentals (9F32G)
  • IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G)

Contenido del curso

This course focuses on the tools within IBM Tealeaf cxView that enable you to proactively manage your online channel and understand why customers complete or abandon online processes. By providing real-time awareness to key business performance indicators, automatic visibility when metrics are trending above or below historical averages, and the ability to drill down from these metrics to understand the cause of business process abandonment, IBM Tealeaf cxView exposes the cost of customer experience obstacles to your business.

Classroom training

Duración 1 día

Precio (sin incluir impuestos)
  • Argentina: US$ 680,-
  • Brasil: US$ 680,-
  • Chile: US$ 680,-
  • Colombia: US$ 680,-
  • México: US$ 680,-
  • Perú: US$ 680,-
Entrenamiento en línea

Duración 1 día

Precio (sin incluir impuestos)
  • Argentina: US$ 680,-
  • Brasil: US$ 680,-
  • Chile: US$ 680,-
  • Colombia: US$ 680,-
  • México: US$ 680,-
  • Perú: US$ 680,-
 
Calendario

Por el momento no hay fechas programadas para este curso  Solicitud de fecha de entrenamiento