IBM Control Desk 7.6 Foundations (TP351G)

Descripcion de Curso Calendario Esquema del Curso IBM Control Desk 7.6 Foundations - Download PDF Download PDF
 

Quién debería asistir

This course is suitable for all roles, including installers, administrators, and service desk agents.

Prerrequisitos

Before taking this course, you should have the following skills:

  • Basic browser navigation skills

Objetivos del curso

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Contenido del curso

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Classroom training
Modality: C

Duración 2 días

Precio (sin incluir impuestos)
  • Argentina: US$ 1.050,-
  • Brasil: 5.400,- BRL
  • Chile: US$ 1.050,-
  • Colombia: US$ 1.050,-
  • México: US$ 1.050,-
  • Perú: US$ 1.050,-
Fechas y Registro
Entrenamiento en línea
Modality: L

Duración 2 días

Precio (sin incluir impuestos)
  • Argentina: US$ 1.050,-
  • Brasil: 5.400,- BRL
  • Chile: US$ 1.050,-
  • Colombia: US$ 1.050,-
  • México: US$ 1.050,-
  • Perú: US$ 1.050,-
Fechas y Registro
 
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América Latina
Europa
Suiza
Jan 21, 2019 - Jan 22, 2019 Zurich Este curso será presentado por un socio