IBM Control Desk 7.6 Foundations (TP351G)

 

Quién debería asistir

This course is suitable for all roles, including installers, administrators, and service desk agents.

Prerrequisitos

Before taking this course, you should have the following skills:

  • Basic browser navigation skills

Objetivos del curso

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Contenido del curso

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Classroom training

Duración 2 días

Precio (sin incluir impuestos)
  • Argentina: US$ 1.120,-
  • Brasil: US$ 1.120,-
  • Chile: US$ 1.120,-
  • Colombia: US$ 1.120,-
  • México: US$ 1.120,-
  • Perú: US$ 1.120,-
Fechas y Registro
Entrenamiento en línea

Duración 2 días

Precio (sin incluir impuestos)
  • Argentina: US$ 1.120,-
  • Brasil: US$ 1.120,-
  • Chile: US$ 1.120,-
  • Colombia: US$ 1.120,-
  • México: US$ 1.120,-
  • Perú: US$ 1.120,-
Fechas y Registro
 
Calendario

Por el momento no hay fechas programadas para este curso  Solicitud de fecha de entrenamiento