IBM Control Desk 7.6.0.2 Fundamentals (TP352G)

 

Quién debería asistir

This course is suitable for all roles, including installers, administrators, and service desk agents.

Prerrequisitos

Before taking this course, you should have the following skills:

  • Basic browser navigation skills

Contenido del curso

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

Classroom training

Duración 2 días

Precio (sin incluir impuestos)
  • Argentina: US$ 1.340,-
  • Brasil: US$ 1.340,-
  • Chile: US$ 1.340,-
  • Colombia: US$ 1.340,-
  • México: US$ 1.340,-
  • Perú: US$ 1.340,-
Entrenamiento en línea

Duración 2 días

Precio (sin incluir impuestos)
  • Argentina: US$ 1.340,-
  • Brasil: US$ 1.340,-
  • Chile: US$ 1.340,-
  • Colombia: US$ 1.340,-
  • México: US$ 1.340,-
  • Perú: US$ 1.340,-
 
Presionar el boton sobre el nombre de la ciudad para reservar Calendario
América Latina
Europa
Suiza
Dec 9, 2019 - Dec 10, 2019 Zurich Este curso será presentado por un socio