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Office 365 Teams - Voice End User Training (TEAMS-VOICE)

 

Resumen del Curso

This course will provide users with an overview and introduction of the calling and telephony features within Teams. This course can be completely customised for each client as appropriate.

Duration: 60 minutes -5 sessions per day

Group Size: Up to 10 people maximum

Training Room Requirements: Meeting Room, TV/Projector, PC/ Laptop with Skype for Business installed per user

Quién debería asistir

Teams Users (New & Existing)

Prerrequisitos

No Prerequisites

Objetivos del curso

Upon successful completion, delegates will be able to:

  • Making phone calls
  • Receiving phone calls
  • Place callers on hold/mute
  • Transfer calls & cancelling transfers
  • Internal Video calls
  • Conference calls
  • Scheduling meetings
  • Joining meetings
  • Set Call Forwarding
  • Understand Call Forward options
  • Tagging for status change alerts
  • Participant preferences
  • Find previous conversations and call history
  • Using Voicemail
Entrenamiento en línea

Duración 1 día

Precio
  • Consulta precio y disponibilidad
Classroom training

Duración 1 día

Precio
  • Consulta precio y disponibilidad
 
Calendario

Por el momento no hay fechas programadas para este curso